Searching for a membership app
The everyday friction
Member recognition shouldn’t interrupt the experience.
Small steps at the counter create unnecessary friction—and make it easier for customers to skip member identification altogether.
Scanning a QR code at the counter
Providing a mobile number
Waiting for an OTP
The PalmNow solution
A simpler way to recognise members.
PalmNow connects palm authentication with your existing membership or loyalty environment. Once a member links their palm, recognition becomes as simple as presenting a hand.
Keep what already works.PalmNow adds a faster recognition option without requiring a new membership
system.
PalmPresent
PNPalmNowRecognise
Your SystemContinue
One natural journey
From first link to every return visit.
A simple four-step experience connects the customer’s palm to the membership relationship your business already manages.
Link
The customer links their palm to their existing membership account once.
Present
At the next visit, the customer simply presents their palm at the PalmNow Scanner.
Recognise
PalmNow verifies the palm and identifies the linked member.
Continue
The business continues its existing membership, loyalty or service process as usual.
The complete solution
Three parts. One seamless recognition experience.
From the physical recognition point to the business system behind it, PalmNow is designed as a practical operating solution.
PalmNow Scanner
A contactless palm-recognition device designed for customer-facing environments.
Cloud Recognition Service
Supports palm authentication and recognition across connected business locations.
Business System Integration
Connects with existing membership, loyalty, CRM or POS environments through suitable integration methods.
Built for business
Improve recognition without replacing what already works.
PalmNow helps simplify the moment of member identification while your existing membership, loyalty and service processes remain in place.
Faster member recognition at the counter
Less dependence on apps, QR codes and OTPs
A more convenient customer experience
More opportunities to identify existing members
Works alongside current recognition methods
Supports multi-outlet business environments
Business applications
Made for membership-driven customer environments.
PalmNow can be introduced wherever faster recognition helps businesses serve returning customers more naturally.
Retail Chains
Recognise returning members without interrupting the checkout journey.
↗Food & Beverage
Make loyalty recognition easier in fast-moving service environments.
↗Convenience Stores
Add a simple recognition option for frequent, everyday visits.
↗Pharmacy & Health Retail
Connect member recognition with existing customer-service workflows.
↗Fuel & Service Retail
Support a smoother experience across high-frequency locations.
↗Beauty & Lifestyle
Recognise members as part of a more personal service experience.
↗Technology & trust
Built on proven palm authentication technology.
PalmNow works in collaboration with a leading palm authentication technology partner to bring practical, business-ready palm recognition solutions to Malaysia.
Contactless recognitionReal-person authenticationBusiness-ready integration
About PalmNow
Making palm authentication practical for Malaysian businesses.
PalmNow is a Malaysian technology company focused on making palm authentication practical for everyday business use.
We help businesses introduce faster and more convenient member recognition while continuing to operate their existing membership, loyalty and customer-management systems.
Based inMalaysia
Frequently asked questions
Clear answers for your business.
Do customers need to download a new app?
PalmNow is designed to let linked members be recognised by palm, without requiring them to open a membership app during every visit.
Does PalmNow replace our existing loyalty system?
No. PalmNow is designed to work with the business environment you already operate, adding palm as an additional recognition option.
Can customers still use our current recognition methods?
Yes. Existing methods can continue to operate alongside palm recognition, subject to the workflow agreed with your business.
Can PalmNow support multiple outlets?
Yes. The solution is designed for connected business locations and can be planned around the needs of multi-outlet operators.
Talk to PalmNow
Explore palm recognition for your business.
Tell us about your membership environment and business locations. Our team will help you understand how PalmNow could work with your existing system.
mail@palmnow.co